Privacy Policy for KlearSkin
This privacy policy explains how KlearSkin, a website operated by BeU Counselling Private Limited, collects, uses, and protects your personal information when you visit our website, purchase our products, or book our treatments. By using our website, you agree to the terms of this privacy policy.
What information do we collect?
We collect information from you when you:
- Visit our website: We use cookies and other tracking technologies to collect information about your browsing activity, such as your IP address, browser type, device type, pages viewed, and time spent on our website. We use this information to improve our website performance, user experience, and marketing campaigns. You can manage your cookie preferences or disable cookies in your browser settings.
- Purchase our products: When you place an order on our website, we collect your name, email address, phone number, billing address, shipping address, payment information, and order details. We use this information to process your order, deliver your products, communicate with you about your order, and provide customer service. We do not store your payment information on our servers, but we use third-party payment processors, such as [Payment Processor Name], to handle your transactions. Please refer to their privacy policies for more information on how they protect your payment information.
- Book our treatments: When you book a treatment on our website, we collect your name, email address, phone number, preferred date and time, and treatment type. We use this information to schedule your appointment, confirm your booking, remind you of your appointment, and provide customer service. We may also collect your health information, such as your skin condition, allergies, medical history, and consent forms, to ensure that our treatments are safe and effective for you. We store this information securely on our servers and only share it with our authorized staff and service providers who perform the treatments.
How do we use your information?
We use your information for the following purposes:
- To provide and improve our products and services: We use your information to fulfill your orders, deliver your products, perform your treatments, and provide customer service. We also use your information to improve our website functionality, product quality, service efficiency, and customer satisfaction.
- To communicate with you: We use your information to send you emails, text messages, or phone calls regarding your orders, bookings, treatments, and customer service inquiries. We may also send you newsletters, promotions, surveys, or other marketing communications that may interest you. You can opt out of receiving these communications at any time by following the unsubscribe link in the email or contacting us at [Email Address].
- To comply with legal obligations: We use your information to comply with applicable laws, regulations, and court orders. We may also use your information to protect our rights, property, and safety, and the rights, property, and safety of others.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, modification, or destruction. We use secure servers, encryption, firewalls, and other security technologies to safeguard your information. We also limit access to your information to our employees, contractors, and service providers who need it to perform their duties. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
How do we share your information?
We do not sell, trade, or rent your information to third parties for their own marketing purposes. We may share your information with third parties who help us provide and improve our products and services, such as:
- Payment processors: We use third-party payment processors, such as [Payment Processor Name], to handle your transactions. They have access to your payment information, such as your credit card number, expiration date, and security code, to process your payments. They are responsible for protecting your payment information in accordance with their own privacy policies.
- Shipping providers: We use third-party shipping providers, such as [Shipping Provider Name], to deliver your products. They have access to your shipping information, such as your name, address, and phone number, to ship your products. They are responsible for protecting your shipping information in accordance with their own privacy policies.
- Service providers: We use third-party service providers, such as [Service Provider Name], to perform our treatments. They have access to your booking information, such as your name, email address, phone number, and treatment type, to schedule and confirm your appointments. They also have access to your health information, such as your skin condition, allergies, medical history, and consent forms, to ensure that our treatments are safe and effective for you. They are responsible for protecting your booking and health information in accordance with their own privacy policies.
We may also share your information with third parties when required by law, such as:
- Law enforcement: We may disclose your information to law enforcement authorities if we believe that it is necessary to comply with a legal obligation, to protect our rights, property, and safety, and the rights, property, and safety of others, or to prevent or investigate a crime.
- Legal advisors: We may disclose your information to our legal advisors if we are involved in a legal dispute, claim, or proceeding, or if we need legal advice or representation.
How long do we keep your information?
We keep your information for as long as necessary to provide and improve our products and services, to communicate with you, and to comply with legal obligations. When we no longer need your information, we delete it from our servers or anonymize it so that it cannot be linked back to you.
What are your rights?
You have the following rights regarding your information:
- Access: You have the right to access your information that we hold and to receive a copy of it.
- Correction: You have the right to correct any inaccurate or incomplete information that we hold about you.
- Deletion: You have the right to request that we delete your information that we hold, unless we have a valid reason to keep it.
- Objection: You have the right to object to our use of your information for certain purposes, such as marketing or profiling.
- Restriction: You have the right to request that we limit our use of your information for certain purposes, such as legal disputes or claims.
- Portability: You have the right to request that we transfer your information to another organization or to you in a structured, commonly used, and machine-readable format.
- Withdrawal of consent: You have the right to withdraw your consent to our use of your information at any time, without affecting the lawfulness of our use of your information before your withdrawal.
- Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your privacy rights.
To exercise any of your rights, please contact us at [Email Address]. We will respond to your request within a reasonable time and in accordance with applicable laws.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our products and services, our data practices, or the applicable laws. We will notify you of any material changes by posting a notice on our website, sending you an email, or using other means of communication. Your continued use of our website, products, and services after the effective date of the updated privacy policy constitutes your acceptance of the changes. We encourage you to review this privacy policy periodically to stay informed of how we protect your information.
How do you contact us?
If you have any questions, comments, or concerns about this privacy policy or our data practices, please contact us at:
BeU Counselling Private Limited +91 9999774241 lumi.cosmetic.privacy@klearskin.beauty
This privacy policy was last updated on December 18, 2023.